{"id":496,"date":"2019-09-23T10:49:04","date_gmt":"2019-09-23T08:49:04","guid":{"rendered":"https:\/\/hermesii.benzin.no\/privacy-policy\/"},"modified":"2019-09-23T10:53:36","modified_gmt":"2019-09-23T08:53:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.hermes2.no\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"496\" class=\"elementor elementor-496 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d1d123 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d1d123\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d953825\" data-id=\"d953825\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5dff14d elementor-widget elementor-widget-heading\" data-id=\"5dff14d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PRIVACY STATEMENT HERMES II AS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e99c915 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e99c915\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc8330c\" data-id=\"fc8330c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3251f40 elementor-widget elementor-widget-text-editor\" data-id=\"3251f40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In Hermes II AS, we treat your personal information securely and with respect. We are responsible for processing the personal details of our existing, past and potential customers, as well as users of our website and other channels where we are in contact with our customers, in a lawful and secure manner.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c529273 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c529273\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-39c39e9\" data-id=\"39c39e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95a42ee elementor-widget elementor-widget-text-editor\" data-id=\"95a42ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This includes:<\/p>\n<ul>\n<li>Gathering of personal data<\/li>\n<li>Registration of personal data<\/li>\n<li>Storage of personal details<\/li>\n<li>Sharing of personal data<\/li>\n<li>Deletion of personal data<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4657295\" data-id=\"4657295\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a53040b elementor-widget elementor-widget-text-editor\" data-id=\"a53040b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Information we can store:<\/p>\n<ul>\n<li>Full name<\/li>\n<li>Address<\/li>\n<li>Telephone number<\/li>\n<li>E-mail address<\/li>\n<li>Customer history and our communication with you<\/li>\n<li>Invoicing information<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e8eca4 elementor-widget elementor-widget-text-editor\" data-id=\"6e8eca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Information that may be stored after the end of the customer relationship is anonymized.<br \/>\nAll of our employees have a duty of confidentiality regarding customer relationships and personal data.<br \/>\nContact us if you have any questions about our privacy statement or processing of personal data.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-35bc299 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"35bc299\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b0e0c7\" data-id=\"8b0e0c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c61f3db elementor-widget elementor-widget-heading\" data-id=\"c61f3db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why do we store personal data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16c3b4b elementor-widget elementor-widget-text-editor\" data-id=\"16c3b4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To facilitate contact between you and us, and to help us give you the best possible service. We need some information from you in order to deliver our services and products to you. We only store information that is necessary and relevant to our service delivery. The information that we store depends on your type of request and your customer relationship with us. It may also be appropriate to store information in order to send you information about your desired products and services and any relevant offers.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9025e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9025e0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f348574\" data-id=\"f348574\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23e0511 elementor-widget elementor-widget-heading\" data-id=\"23e0511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do we process personal data?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e92b66b elementor-widget elementor-widget-text-editor\" data-id=\"e92b66b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use some systems that may be importance for you when you contact us. The following outlines the most important systems and how we use them:<\/p>\n<ul>\n<li>Zendesk is our support system. This is used to send requests or feedback to us. Cases submitted here are stored for as long as you are a customer with us, or for up to three years, so that we can respond to you more quickly next time.<\/li>\n<li>Newsletter: If we want to send you a newsletter, you should have said &#8220;yes&#8221; to receiving it beforehand.<\/li>\n<li>E-mail: E-mails to us are stored according to the same guidelines as for Zendesk. We encourage our customers to refrain from sending sensitive information via unencrypted e-mail.<\/li>\n<li>Contact form: Your contact form is only stored for as long as it is required for the contact we have with you.<\/li>\n<li>Facebook: Facebook is part of our marketing communication. We do not store information from Facebook other than what concerns your customer contact with us. Direct messages are forwarded to our support system for an effective response.<\/li>\n<li>Accounts: Information needed to receive and send invoices is stored.<\/li>\n<li>File archive: We use a local, secure server for storing files associated with our customers.<\/li>\n<\/ul>\n<p><b>We are legally required to comply at all times with applicable legislation for the processing of personal data.<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8099989 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8099989\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-311c350\" data-id=\"311c350\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0470b39 elementor-widget elementor-widget-heading\" data-id=\"0470b39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Website statistics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c01bab elementor-widget elementor-widget-text-editor\" data-id=\"4c01bab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use various tools to analyse the traffic on our website and to offer our visitors a better user experience.<\/p>\n<h4>Cookies<\/h4>\n<p>We use cookies in order to provide you with better services. By using our website, you consent to storing these cookies in your browser. Most newer browsers automatically accept cookies.<\/p>\n<p>If you do not want this you can change the settings in your browser. Tips for this can be found at <a href=\"http:\/\/www.nettvett.no\/\" target=\"_blank\" rel=\"noopener\">www.nettvett.no<\/a>. You can also find more information there about cookies.<\/p>\n<h4>Google Analytics<\/h4>\n<p>We use Google Analytics to gather anonymized information about the visitors to our website. The data is used e.g. to see how many people visit the website, how long their visit lasts, what sub-pages they visit and which browsers are used. The information sent to Google Analytics is anonymized and cannot be linked to you as a person until you submit a contact form to us.<\/p>\n<h4>How long do we store the information?<\/h4>\n<p>We do not store information about you for longer than necessary. This means that we store the necessary information you have provided to us, for as long as you are a customer with us. In order to provide you with a good service, we also store information about any work done for you for up to three years after you have joined us as a customer.<\/p>\n<h4>Transparency and deletion of information<\/h4>\n<p>You have the right to access the personal data we have stored about you (unless parts of it are exempted by law). You only have to contact us if you want us to disclose, change or delete your personal data (refer to our contact information).<\/p>\n<h4>Responsible data processor<\/h4>\n<p>Our general manager is responsible at all times for the processing of personal data. They are responsible for monitoring the storage, updating and deletion of all the information we have.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71e20b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71e20b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a71b44\" data-id=\"9a71b44\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6f27e6 elementor-widget elementor-widget-text-editor\" data-id=\"a6f27e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yours sincerely,<\/p>\n<p><strong>Hermes II AS<\/strong><br \/>\nKystens Hus, Stortorget<br \/>\n9008 Troms\u00f8, Norway<br \/>\npost@hermes2.no<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY STATEMENT HERMES II AS In Hermes II AS, we treat your personal information securely and with respect. We are responsible for processing the personal details of our existing, past and potential customers, as well as users of our website and other channels where we are in contact with our customers, in a lawful and [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-496","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hermes2.no\/en\/wp-json\/wp\/v2\/pages\/496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hermes2.no\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hermes2.no\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hermes2.no\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hermes2.no\/en\/wp-json\/wp\/v2\/comments?post=496"}],"version-history":[{"count":0,"href":"https:\/\/www.hermes2.no\/en\/wp-json\/wp\/v2\/pages\/496\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hermes2.no\/en\/wp-json\/wp\/v2\/media?parent=496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}