In Hermes II AS, we treat your personal information securely and with respect. We are responsible for processing the personal details of our existing, past and potential customers, as well as users of our website and other channels where we are in contact with our customers, in a lawful and secure manner.
Information we can store:
Information that may be stored after the end of the customer relationship is anonymized.
All of our employees have a duty of confidentiality regarding customer relationships and personal data.
Contact us if you have any questions about our privacy statement or processing of personal data.
To facilitate contact between you and us, and to help us give you the best possible service. We need some information from you in order to deliver our services and products to you. We only store information that is necessary and relevant to our service delivery. The information that we store depends on your type of request and your customer relationship with us. It may also be appropriate to store information in order to send you information about your desired products and services and any relevant offers.
We use some systems that may be importance for you when you contact us. The following outlines the most important systems and how we use them:
We are legally required to comply at all times with applicable legislation for the processing of personal data.
We use various tools to analyse the traffic on our website and to offer our visitors a better user experience.
If you do not want this you can change the settings in your browser. Tips for this can be found at www.nettvett.no. You can also find more information there about cookies.
We use Google Analytics to gather anonymized information about the visitors to our website. The data is used e.g. to see how many people visit the website, how long their visit lasts, what sub-pages they visit and which browsers are used. The information sent to Google Analytics is anonymized and cannot be linked to you as a person until you submit a contact form to us.
We do not store information about you for longer than necessary. This means that we store the necessary information you have provided to us, for as long as you are a customer with us. In order to provide you with a good service, we also store information about any work done for you for up to three years after you have joined us as a customer.
You have the right to access the personal data we have stored about you (unless parts of it are exempted by law). You only have to contact us if you want us to disclose, change or delete your personal data (refer to our contact information).
Our general manager is responsible at all times for the processing of personal data. They are responsible for monitoring the storage, updating and deletion of all the information we have.
Hermes II AS
Kystens Hus, Stortorget
9008 Tromsø, Norway